Orders are processed and shipped within 24 hours, not including weekends and holidays. All eligible returns* must be returned within 10 days of receiving your order. RETURN LABELS can be requested by emailing clientservices@princeandbroome.com, remember to include your Order Number in the subject line. A $9.95 shipping fee will be deducted to process Domestic returns. International returns will be paid by client using UPS, FedEx or DHL. Returns requested after this window but within 30 days will be issued STORE CREDIT in the value of your original purchase less shipping and taxes.